The FLyBOOK: Privacy Policy
Thank you for visiting The FLyBOOK™. This privacy policy tells you how we use personal information collected through this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By Phone: (503) 706-3933
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
The FLyBOOK: Purchase and Policy Statement
The services offered by this site are to make your purchasing experience easy and efficient, so you can move on to more important things, such as packing your bags. The following purchase/privacy policies are designed to ensure your satisfaction and understanding of the purchase process on this site. If you have any questions about the information below, please contact us.
Refund Pricing/Policy:
Reservation pricing is set by the individual outfitter using The FLyBOOK™. Pricing that is displayed on/in their FLyBOOK system is the current and most accurate pricing set forth by that outfitter. Upon making a reservation your pricing will not change, unless a discount is offered.
Upon making this reservation we require a non-refundable deposit to hold your requested date(s). The deposit amount and % is set by the guide or outfitter associated with this reservation. MasterCard/Visa or personal checks are accepted. If you cancel within 8 days of your arrival date, you will be responsible for the full amount of your reservation. Special situations & emergencies can and will be taken into consideration. Deposits and payments may be applied to a later date.
We do hope to provide 100% customer satisfaction, and will work with every customer to ensure that is delivered.
Payment Methods:
We accept several methods of payment to accommodate your needs including: MasterCard, Visa, Discover and American Express.
NOTE: This charge will appear on your credit card statement as "Guide Trip Reservation," this charge is processed by the FLyBOOK, LLC. (www.theflybookonline.com).
Pricing and Availability:
We sell guided trip, class, and other reservations on behalf of guides, outfitters, fly shops, guide services, and other trip and service providers. Which means we do not set the prices,rates or admission costs. We also, DO NOT make day to day operational decisions on behalf of the business operators. For day to day and experience decisions please contact the operator providing your service.
The FLyBOOK,llc
503.706.3933
328 NE Idyl Way
Hillsboro, Or. 97124